Future Student Engagement Officer (Identified) – Ongoing, Full Time

AFTRS is the national screen and broadcast school – the only Australian education institution to consistently make The Hollywood Reporter‘s prestigious annual list of the top film schools in the world. Working hand-in-hand with the screen and broadcast industries, AFTRS is a global centre of excellence that delivers the highest level of screen and broadcast education, training and research across Australia.  

Reporting to the Head of Student Recruitment and Admissions, this role is responsible for seeking, developing and following up leads; recruiting students from across Australia into the school; and identifying and implementing improvements to the admissions process. Working alongside the marketing team, you will create targeted nurturing campaigns to increase new student applications and enrolments. This will also support the building of custom reports in Customer Relationship Management (CRM) systems, to provide insightful data to harness student recruitment opportunities. This role will be crucial to the execution of the Student Recruitment and Admissions Strategic Plan.

Working collaboratively with the First Nations and Outreach division, this position implements student recruitment activities designed to increase diversity with a particular focus on building a strong First Nations student cohort, community outreach activity and schools marketing campaigns. This includes building and maintaining high-school career advisor relationships, booking and staffing career fairs and ensuring AFTRS is represented in a professional manner.

 

About the role:

As the Future Student Engagement Officer at AFTRS, you will:

 

• Facilitate the student recruitment process from initial enquiry through to application submission. This includes answering enquiries via phone, email, website and in person in a timely, informative, and friendly manner.
  
  
• Identify and implement improvements to the recruitment process, increasing team productivity and enhancing the student experience.
  
  
• Work with the marketing team to develop lead-nurturing campaigns and targeted content to drive new interest and enrolment for courses and award programs.
  
  
• Work closely with the First Nations and Outreach division to implement culturally appropriate strategies to increase applications from students from culturally and racially marginalised backgrounds from across Australia, with a particular focus on First Nations applications.
  
  
• Work closely with the Short Courses and Marketing teams to identify UX improvements in the CRM and on the AFTRS website, to enhance customer experience and increase team productivity.
  
  
• Assist with and prepare relevant documentation for the Admissions Committee, working closely with faculty to ensure all information is accurate.
  
  
• Support the Head of Student Recruitment and Admissions in developing and implementing strategies to attract and support student recruitment activities, student exchange opportunities and international co-partner initiatives.
  
  
• Provide culturally informed and appropriate advice to all prospective students, in particular to prospective First Nations students.
  
  
• Create and maintain the student recruitment career fair calendar, to ensure AFTRS has a presence at key fairs around Australia.
  
  
• Build and manage relationships with schools, including digital media teachers and career advisors.
  
  
• Build custom reports in the CRM to report on short course and award course interest.

About you – you have:

AFTRS considers that being Aboriginal and/or Torres Strait Islander is a genuine occupational qualification under s14 of the Anti-Discrimination Act 1977 (NSW). The successful candidate will be required to provide evidence to confirm that they are an Aboriginal and/or Torres Strait Islander person.

1. Experience in sales or student recruitment roles within education, training or screen and arts environments.
2. Demonstrable knowledge of First Nations culture and protocols with the ability to build relationships with First Nations people, communities and organisations.
3. Strong communication skills and proven ability to manage enquiries across multiple platforms including phone, email, social, direct messaging and web enquiries.
4. Understanding of opportunities to nurture and build prospective student pathways with a focus on culturally and racially marginalised students.
5. Strong stakeholder management skills and proven ability to work across functions.
6. Excellent problem-solving capabilities with the ability think quickly in a fast-paced environment.

 

If you wish to apply, please complete an application on our Jobs Portal https://jobs.aftrs.edu.au/recruitment/ Select the Future Student Engagement Officer position to read the Position Description and commence your application.

As a creative organisation, we understand the importance of offering flexible working to support your own creativity, wellbeing and balance. We will genuinely consider applications for job share and part time working. We also support working from home and flexible working hours.

AFTRS is committed to building a richly diverse staff and faculty. AFTRS actively supports and appreciates workplace diversity, First Nations values, and we strongly encourage and welcome applicants from Aboriginal and Torres Strait Islander people, people from a wide range of backgrounds and people with a disability. We are committed to providing reasonable adjustments through our recruitment and selection process. If you require any support or reasonable adjustments during the recruitment process, please email [email protected] or call 9805 6610.

Please note, the successful applicant will be required to undertake a Working with Children Check.

Salary: AFTRS Level 5 ($73,394) + up to 15.4% super, and excellent benefits.

 

The closing date for Future Student Engagement Officer is 9 July 2023 11:59pm. Please ensure you have submitted your application via our Jobs Portal before the closing date. Late applications cannot be accepted.